Legal
Terms of Service
These Terms of Service ("Terms") govern your use of the website at pennonelabs.com (the "Site") and the software applications, devices and related services that Pennone Labs, LLC makes available (together with the Site, the "Services"). Pennone Labs, LLC is a Florida limited liability company ("Pennone Labs", "we", "us"). Muti Advisory Services is a trade name of Pennone Labs, LLC.
By using the Services you agree to these Terms. If you do not agree, do not use the Services.
1. Who may use the Services
You must be at least 18 years old, or the age of majority where you live, to use the Services. If you use the Services on behalf of an organization, you represent that you have authority to bind that organization, and "you" includes it.
2. Accounts
Some Services require an account. You are responsible for keeping your credentials confidential and for all activity under your account. Tell us promptly at hello@pennonelabs.com if you believe your account has been compromised.
3. Your content and data
You keep all rights to the content and data you provide to the Services (for example, documents, photos, receipts, device locations and tracker share links). You grant us a limited, non-exclusive licence to host, process and display that content only as needed to provide the Services to you. How we handle personal data is described in our Privacy Policy.
You are responsible for the content you provide and for having the right to provide it. Do not upload content that is unlawful, infringes others' rights, or contains malicious code.
4. Third-party services and tracker networks
The Services may work with third-party products and networks, such as Apple's Find My network, Google's Find Hub network, airline and carrier systems, mapping services and payment processors. Those services are governed by their own terms and privacy policies. We do not control them and are not responsible for their availability, accuracy or conduct. In particular, location information shown through a tracker share link comes from the third-party network, not from us, and may be delayed, approximate or unavailable.
5. No legal, insurance or claims advice
Some Services help you prepare documents, reports and claims (for example, to an airline, insurer or regulator). The Services provide general information and templates; they are not legal advice, and we are not a law firm, claims agent or insurance intermediary. Deadlines, liability limits and procedures vary by route, carrier and jurisdiction and change over time. You are responsible for reviewing anything before you submit it and for meeting any deadline that applies to you.
6. Hardware products
If you buy a physical device from us, the order terms, warranty and return policy provided at the time of purchase also apply. Devices that monitor the location or status of boats, tenders, outboards or other equipment are aids, not substitutes for proper securing, insurance or seamanship. Wireless coverage, battery life and sensor accuracy are not guaranteed, and we are not responsible for loss, theft or damage to the equipment being monitored.
7. Acceptable use
You agree not to: use the Services to track any person without their knowledge and consent, or otherwise in violation of law; interfere with or disrupt the Services; reverse-engineer, decompile or attempt to extract source code from the Services or devices except where the law allows; resell or sublicense the Services without our written permission; or use automated means to access the Services beyond what our published interfaces allow.
8. Subscriptions, fees and app stores
Some Services are paid. Prices, billing periods and renewal terms are shown at the point of purchase. Purchases made through an app store (such as the Apple App Store or Google Play) are billed by, and refundable through, that store under its terms. For purchases made directly from us, fees are non-refundable except where required by law or stated otherwise at the time of purchase. We may change prices with reasonable notice; changes apply from the next billing period.
9. Intellectual property
The Services, including software, designs, text, logos and the Pennone Labs mark, are owned by Pennone Labs or its licensors and protected by intellectual-property laws. We grant you a personal, non-transferable, revocable licence to use the Services as permitted by these Terms. No other rights are granted.
10. Beta and pre-release features
We may offer features labelled beta, preview, early access or similar. They may be incomplete, change without notice or be withdrawn, and are provided on an as-is basis.
11. Changes, suspension and termination
We may change or discontinue the Services, or any part of them, at any time. We may suspend or terminate your access if you breach these Terms or if required by law. You may stop using the Services and delete your account at any time. Sections that by their nature should survive (including 3, 9, 12, 13 and 14) survive termination.
12. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE OR THAT ANY LOST ITEM WILL BE RECOVERED OR ANY CLAIM WILL SUCCEED.
13. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, PENNONE LABS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, DATA, GOODWILL OR PROPERTY (INCLUDING ANY LUGGAGE, VESSEL OR EQUIPMENT), ARISING FROM OR RELATED TO THE SERVICES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE CLAIM AND (B) USD 100.
Some jurisdictions do not allow certain limitations. If you are a consumer in the European Economic Area, the United Kingdom or elsewhere, nothing in these Terms limits rights that cannot be limited under the mandatory consumer-protection law of your country of residence.
14. Governing law and disputes
These Terms are governed by the laws of the State of Florida, USA, without regard to its conflict-of-laws rules. Courts located in Florida have exclusive jurisdiction over disputes arising from these Terms, except that consumers in the EEA or UK may bring proceedings in the courts of their country of residence, and may also use the European Commission's online dispute resolution platform where available. Before filing any claim, please contact us at hello@pennonelabs.com; most issues can be resolved informally.
15. Changes to these Terms
We may update these Terms from time to time. We will post the new version here with a new "last updated" date and, for material changes, notify you through the Services or by email where we have your address. Continued use after the change takes effect means you accept the updated Terms.
16. Contact
Pennone Labs, LLC
Florida, USA
hello@pennonelabs.com